Think Fast, Talk Smart: Communication Techniques • 23 July 2025

217. Rethinks: How to Build Deep Connections

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How to be a skilled conversationalist in work, love, and life.

Whether you’re trying to build a romantic or professional connection, Rachel Greenwald’s advice is exactly the same. “Focus on how you make someone feel more than you focus on the words that you're saying,” she says. 

As a professional coach, Greenwald helps people develop better communication skills, from executives in the business world to singles in the dating world. Building deep connections may at times be challenging, but as Greenwald says, it’s ultimately not complicated. “You're demonstrating that you're interested in someone and that you like them,” she says.

In this episode of Think Fast, Talk Smart, Greenwald and host Matt Abrahams discuss relationship-building tactics like small talk, active listening, communication blindspots, and more.

Episode Reference Links:

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Chapters:

  • (00:00) - Introduction

  • (02:10) - Don’t Be a Data Collector

  • (06:36) - How to Start and End Small Talk

  • (11:23) - Romance vs. Work Communication

  • (14:44) - The Role of Humor and Light Banter

  • (17:30) - Conversation Pitfalls

  • (21:49) - The Final Three Question

  • (27:35) - Conclusion

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